{"id":4270,"date":"2024-10-08T10:28:36","date_gmt":"2024-10-08T03:28:36","guid":{"rendered":"https:\/\/www.marketenterprise.vn\/blog\/?p=4270"},"modified":"2024-10-08T10:28:36","modified_gmt":"2024-10-08T03:28:36","slug":"sai-lam-khi-retrospective","status":"publish","type":"post","link":"https:\/\/www.marketenterprise.vn\/blog\/sai-lam-khi-retrospective.html","title":{"rendered":"Tr\u00e1nh 5 sai l\u1ea7m (antipattern) n\u00e0y, Sprint Retrospective trong Scrum s\u1ebd th\u00e0nh c\u00f4ng"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Nh\u01b0 gi\u1edbi thi\u1ec7u tr\u01b0\u1edbc \u0111\u00e2y, t\u1ea1i MEVN ch\u00fang m\u00ecnh \u0111\u00e3 v\u00e0 \u0111ang \u00e1p d\u1ee5ng <\/span><a href=\"https:\/\/www.marketenterprise.vn\/blog\/gioi-thieu-ve-agile.html\"><span style=\"font-weight: 400;\">ph\u01b0\u01a1ng th\u1ee9c qu\u1ea3n l\u00fd Agile<\/span><\/a><span style=\"font-weight: 400;\"> cho c\u00e1c d\u1ef1 \u00e1n trong c\u00f4ng ty. <\/span><span style=\"font-weight: 400;\">\u0110\u1ec3 m\u1ed9t team Agile c\u00f3 th\u1ec3 th\u1ef1c s\u1ef1 tr\u01b0\u1edfng th\u00e0nh, kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u01b0\u1ee3c b\u01b0\u1edbc \u201ct\u1ef1 nh\u1eadn th\u1ee9c&#8221; trong \u201cB\u1ea3y th\u00f3i quen hi\u1ec7u qu\u1ea3&#8221; c\u1ee7a t\u00e1c gi\u1ea3\u00a0 Stepen R.Covey: t\u1ef1 nh\u00ecn l\u1ea1i m\u00ecnh, \u0111\u00e1nh gi\u00e1 v\u00e0 chi\u00eam nghi\u1ec7m \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng b\u01b0\u1edbc c\u1ea3i thi\u1ec7n ti\u1ebfp theo.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Trong Scrum framework m\u00e0 hi\u1ec7n t\u1ea1i r\u1ea5t nhi\u1ec1u team d\u1ef1 \u00e1n \u1edf MEVN \u0111ang \u00e1p d\u1ee5ng, c\u00f3 th\u1ec3 n\u00f3i s\u1ef1 \u201ct\u1ef1 nh\u1eadn th\u1ee9c&#8221; \u1ea5y ch\u00ednh l\u00e0 s\u1ef1 ki\u1ec7n Sprint Retrospective &#8211; s\u1ef1 ki\u1ec7n cu\u1ed1i c\u00f9ng c\u1ee7a m\u1ed9t Sprint v\u00e0 l\u00e0 n\u01a1i \u0111\u1ec3 anh em trong nh\u00f3m Scrum nh\u00ecn l\u1ea1i, gi\u1ea3i quy\u1ebft nh\u1eefng t\u00ecnh hu\u1ed1ng \u0111\u00e3 x\u1ea3y ra trong Sprint \u0111\u00f3.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 600;\">Kh\u00e1i ni\u1ec7m v\u1ec1 Sprint Retrospective<\/span><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sprint Retrospective s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0o cu\u1ed1i m\u1ed7i Sprint, \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ef1 ki\u1ec7n quan tr\u1ecdng trong m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd Scrum theo nguy\u00ean l\u00fd Agile. Theo <\/span><a href=\"https:\/\/scrumguides.org\/scrum-guide.html#sprint-retrospective\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">m\u00f4 t\u1ea3 trong Scrum Guide<\/span><\/a><span style=\"font-weight: 400;\"> c\u1ee7a t\u1ed5 ch\u1ee9c Scrum, m\u1ee5c \u0111\u00edch c\u1ee7a m\u1ed9t Sprint Retrospective l\u00e0 \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch cho nh\u1eefng ph\u01b0\u01a1ng th\u1ee9c n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 s\u1ef1 hi\u1ec7u qu\u1ea3 t\u1ea1i Sprint ti\u1ebfp theo.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed9t nh\u00f3m Scrum, bao g\u1ed3m c\u1ea3 Product Owner, s\u1ebd c\u00f9ng ng\u1ed3i l\u1ea1i v\u1edbi nhau \u0111\u1ec3 xem x\u00e9t v\u00e0 th\u1ea3o lu\u1eadn nh\u1eefng v\u1ea5n \u0111\u1ec1 v\u00ed d\u1ee5 nh\u01b0:\u00a0<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">C\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c c\u1ee7a nh\u00f3m<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Kh\u00f3 kh\u0103n b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i Scrum Team<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Nh\u1eefng y\u1ebfu t\u1ed1 v\u1ec1 con ng\u01b0\u1eddi, nh\u1eefng b\u1ea5t \u0111\u1ed3ng t\u1eebng x\u1ea3y ra<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">C\u00e1c c\u00f4ng c\u1ee5 nh\u00f3m \u0111ang s\u1eed d\u1ee5ng v\u00e0 hi\u1ec7u qu\u1ea3 c\u1ee7a n\u00f3<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Definition of Done<\/span><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/10\/08094047\/Minh-hoa-blog_002-1.png\" alt=\"sprint retrospective 2\" width=\"900\" height=\"596\" class=\"aligncenter wp-image-4273 size-full\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/10\/08094047\/Minh-hoa-blog_002-1.png 900w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/10\/08094047\/Minh-hoa-blog_002-1-300x199.png 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/10\/08094047\/Minh-hoa-blog_002-1-768x509.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 600;\">\u00dd ngh\u0129a c\u1ee7a Sprint Retrospective\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u00e2y l\u00e0 m\u1ed9t kh\u00f4ng gian an to\u00e0n \u0111\u1ec3 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m Scrum c\u00f3 th\u1ec3 chia s\u1ebb \u00fd ki\u1ebfn, c\u00f9ng nhau nh\u00ecn l\u1ea1i v\u00e0 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1, xung \u0111\u1ed9t c\u00f2n t\u1ed3n \u0111\u1ecdng. \u0110\u1ed3ng th\u1eddi, c\u00e1c th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 kh\u00edch l\u1ec7, \u1ee7ng h\u1ed9 l\u1eabn nhau, chia s\u1ebb nh\u1eefng \u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh v\u00e0 nh\u1eadn feedback t\u1eeb nh\u1eefng ng\u01b0\u1eddi c\u00f2n l\u1ea1i.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 m\u1ed9t bu\u1ed5i Sprint Retrospective th\u1ef1c s\u1ef1 hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 \u00fd ngh\u0129a, c\u00e1c th\u00e0nh vi\u00ean c\u1ea7n \u0111\u01b0a ra \u0111\u01b0\u1ee3c ph\u01b0\u01a1ng h\u01b0\u1edbng h\u00e0nh \u0111\u1ed9ng v\u00e0 nh\u1eefng b\u01b0\u1edbc th\u1ef1c hi\u1ec7n c\u1ee5 th\u1ec3 \u0111\u1ec3 c\u1ea3i ti\u1ebfn v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng cho Sprint ti\u1ebfp theo. D\u00f9 ch\u1ec9 l\u00e0 m\u1ed9t s\u1ef1 thay \u0111\u1ed5i nh\u1ecf th\u00f4i nh\u01b0ng qua nhi\u1ec1u l\u1ea7n v\u00f2ng l\u1eb7p s\u1ebd c\u00f3 th\u1ec3 mang l\u1ea1i hi\u1ec7u qu\u1ea3 \u0111\u1ed9t ph\u00e1 kh\u00f4ng ng\u1edd.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 600;\">5 sai l\u1ea7m (Antipattern) khi th\u1ef1c hi\u1ec7n Sprint Retrospective <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Khi th\u1ef1c hi\u1ec7n Sprint Retrospective, c\u00f3 m\u1ed9t s\u1ed1 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p v\u00e0 h\u00e0nh vi c\u00f3 th\u1ec3 g\u00e2y \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c t\u1edbi Sprint Retrospective. N\u1ebfu nh\u00f3m Scrum kh\u00f4ng \u201ct\u1ef1 \u00fd th\u1ee9c&#8221; \u0111\u1ec3 ph\u00f2ng tr\u00e1nh nh\u1eefng bi\u1ec3u hi\u1ec7n sai l\u1ea7m (antipattern) n\u00e0y, s\u1ebd r\u1ea5t d\u1ec5 l\u00e0m cho m\u1ed9t bu\u1ed5i Sprint Retrospective kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 k\u1ef3 v\u1ecdng. M\u1ed9t trong nh\u1eefng bi\u1ec3u hi\u1ec7n ph\u1ed5 bi\u1ebfn nh\u1ea5t g\u1ed3m c\u00f3:<\/span><\/p>\n<p><b><\/b><\/p>\n<h3><b>\u0110\u1ed5 l\u1ed7i cho nhau:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u0110\u1ed5 l\u1ed7i cho nhau l\u00e0 l\u1ed7i th\u01b0\u1eddng th\u1ea5y nh\u1ea5t trong Sprint Retrospective b\u1edfi t\u00e2m l\u00fd con ng\u01b0\u1eddi lu\u00f4n r\u1ea5t kh\u00f3 nh\u1eadn ra nh\u1eefng m\u1eb7t\/v\u1ea5n \u0111\u1ec1 m\u00ecnh c\u00f2n thi\u1ebfu s\u00f3t, c\u0169ng nh\u01b0 r\u1ea5t d\u1ec5 c\u00f3 t\u00e2m l\u00fd n\u1ea1n nh\u00e2n, \u0111\u1ed5 l\u1ed7i cho ng\u01b0\u1eddi kh\u00e1c. Khi b\u1ea7u kh\u00f4ng kh\u00ed trong nh\u00f3m l\u00e0m vi\u1ec7c kh\u00f4ng \u0111\u1ee7 c\u1edfi m\u1edf, kh\u00f4ng \u0111\u1ee7 an to\u00e0n, thi\u1ebfu t\u00ednh h\u1ee3p t\u00e1c v\u00e0 m\u1ed9t c\u00e1i nh\u00ecn chung v\u1ec1 m\u1ee5c ti\u00eau nh\u00f3m, c\u00e1c th\u00e0nh vi\u00ean s\u1ebd kh\u00f3 c\u00f3 th\u1ec3 th\u00e0nh th\u1eadt m\u1edf l\u00f2ng \u0111\u1ec3 chia s\u1ebb tr\u1ea3i nghi\u1ec7m c\u0169ng nh\u01b0 suy ngh\u0129 c\u00e1 nh\u00e2n. \u0110i\u1ec1u n\u00e0y s\u1ebd g\u00e2y c\u1ea3n tr\u1edf \u0111\u1ebfn kh\u1ea3 n\u0103ng x\u00e1c \u0111\u1ecbnh v\u00e0 khoanh v\u00f9ng \u0111\u00e2u l\u00e0 ch\u1ed7 c\u00f3 v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 thay \u0111\u1ed5i v\u00e0 c\u1ea3i thi\u1ec7n c\u1ee7a nh\u00f3m.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 tr\u00e1nh l\u1ed7i l\u1ea7m n\u00e0y, \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 nh\u00f3m x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c v\u0103n ho\u00e1 s\u1ed1ng ki\u1ebfn t\u1ea1o, s\u1ed1ng \u1edf th\u1ec3 ch\u1ee7 \u0111\u1ed9ng (nh\u01b0 t\u00e1c gi\u1ea3 Stepen R.Covey c\u00f3 n\u00f3i t\u1ea1i Th\u00f3i quen th\u1ee9 1 c\u1ee7a B\u1ea3y th\u00f3i quen hi\u1ec7u qu\u1ea3). Theo \u0111\u00f3 nh\u00f3m s\u1ebd t\u1eadp trung v\u00e0o h\u00e0nh \u0111\u1ed9ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ee9 kh\u00f4ng ch\u0103m ch\u0103m v\u00e0o b\u00f3c t\u00e1ch v\u00e0 \u0111\u1ed5 l\u1ed7i xem ai l\u00e0 ng\u01b0\u1eddi l\u00e0m sai. \u0110\u1ed3ng th\u1eddi c\u00e1c th\u00e0nh vi\u00ean c\u0169ng c\u1ea7n ph\u1ea3i c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c m\u1ed9t b\u1ea7u kh\u00f4ng kh\u00ed ch\u1ea5p nh\u1eadn v\u00e0 c\u1edfi m\u1edf cho c\u00e1c sai l\u1ea7m \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 y\u00ean t\u00e2m h\u1ee3p t\u00e1c c\u00f9ng nhau.\u00a0<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<h3><b>\u0110\u1ed3ng thu\u1eadn trong m\u1ecdi th\u1ee9 (groupthink):<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p>Ng\u01b0\u1ee3c l\u1ea1i v\u1edbi vi\u1ec7c &#8220;<span style=\"font-weight: 400;\">m\u1ecdi ng\u01b0\u1eddi trong team \u0111\u1ed5 l\u1ed7i cho nhau&#8221; th\u00ec vi\u1ec7c \u0111<\/span><span style=\"font-weight: 400;\">\u1ed3ng thu\u1eadn trong m\u1ecdi th\u1ee9, c\u00f3 ngh\u0129a l\u00e0 t\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u1ed3ng thu\u1eadn v\u1ec1 m\u1ecdi vi\u1ec7c trong su\u1ed1t qu\u00e1 tr\u00ecnh th\u1ea3o lu\u1eadn, \u0111\u00e2y l\u00e0 m\u1ed9t d\u1ea5u hi\u1ec7u kh\u00f4ng \u1ed5n khi th\u1ef1c hi\u1ec7n Sprint Retrospective. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110i\u1ec1u n\u00e0y s\u1ebd l\u00e0m nh\u00f3m thi\u1ebfu t\u01b0 duy ph\u1ea3n bi\u1ec7n, gi\u1ea3m kh\u1ea3 n\u0103ng s\u00e1ng t\u1ea1o trong c\u00f4ng vi\u1ec7c. V\u1ea5n \u0111\u1ec1 n\u00e0y r\u1ea5t d\u1ec5 x\u1ea3y ra khi c\u00e1c th\u00e0nh vi\u00ean e ng\u1ea1i chia s\u1ebb \u00fd ki\u1ebfn tr\u00e1i chi\u1ec1u, kh\u00f4ng mu\u1ed1n l\u1eadt ng\u01b0\u1ee3c t\u1edbi lui v\u1ea5n \u0111\u1ec1 \u0111\u1ec3 \u0111\u00e0o s\u00e2u m\u00e0 ch\u1ec9 mu\u1ed1n nhanh ch\u00f3ng qua loa cho xong vi\u1ec7c.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 tr\u00e1nh l\u1ed7i l\u1ea7m n\u00e0y, nh\u00f3m Scrum c\u1ea7n t\u1ea1o \u0111\u01b0\u1ee3c v\u0103n ho\u00e1 kh\u00edch l\u1ec7 t\u01b0 duy ph\u1ea3n bi\u1ec7n, kh\u00f4ng ng\u1ea1i ng\u1ea7n \u0111\u01b0a ra nh\u1eefng \u00fd t\u01b0\u1edfng hay g\u00f3c nh\u00ecn m\u1edbi m\u1ebb. Ch\u1ec9 c\u00f3 nh\u01b0 v\u1eady m\u1edbi th\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t kh\u00f4ng gian k\u00edch th\u00edch tr\u00ed s\u00e1ng t\u1ea1o v\u00e0 n\u00e2ng cao \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c.<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<h3><b>Thi\u1ebfu gi\u00e1m s\u00e1t khi th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 \u0111\u1ec1 ra:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sau m\u1ed9t bu\u1ed5i Sprint Retrospective th\u01b0\u1eddng s\u1ebd c\u00f3 m\u1ed9t danh s\u00e1ch c\u00e1c Action Item (danh s\u00e1ch h\u00e0nh \u0111\u1ed9ng) \u0111\u1ec3 nh\u00f3m th\u1ef1c hi\u1ec7n, nh\u01b0ng ch\u00fang s\u1ebd kh\u00f4ng ph\u00e1t huy hi\u1ec7u qu\u1ea3 n\u1ebfu c\u00e1c th\u00e0nh vi\u00ean thi\u1ebfu \u0111i b\u01b0\u1edbc gi\u00e1m s\u00e1t th\u1ef1c hi\u1ec7n v\u00e0 nh\u00ecn l\u1ea1i nh\u1eefng Action Item \u0111\u00f3. \u0110\u00e2y c\u0169ng l\u00e0 m\u1ed9t l\u1ed7i r\u1ea5t ph\u1ed5 bi\u1ebfn c\u1ee7a c\u00e1c team Agile. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vi\u1ec7c li\u1ec7t k\u00ea ra m\u1ed9t danh s\u00e1ch h\u00e0nh \u0111\u1ed9ng lu\u00f4n d\u1ec5 d\u00e0ng h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi vi\u1ec7c th\u1ef1c s\u1ef1 b\u1eaft tay v\u00e0o h\u00e0nh \u0111\u1ed9ng, r\u1ed3i sau \u0111\u00f3 c\u00f2n ph\u1ea3i nh\u00ecn l\u1ea1i n\u00f3. Tuy nhi\u00ean n\u1ebfu thi\u1ebfu b\u01b0\u1edbc \u201cnh\u00ecn nh\u1eadn l\u1ea1i&#8221; n\u00e0y th\u00ec c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng to\u00e0n b\u1ed9 Sprint Retrospective s\u1ebd tr\u1edf th\u00e0nh u\u1ed5ng ph\u00ed, khi nh\u1eefng h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1 ra tr\u1edf n\u00ean v\u00f4 ngh\u0129a do kh\u00f4ng th\u00eam \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb g\u00ec v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m ho\u1eb7c s\u1ef1 hi\u1ec7u qu\u1ea3 c\u1ee7a nh\u00f3m.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 tr\u00e1nh l\u1ed7i l\u1ea7m n\u00e0y, nh\u00f3m Scrum c\u1ea7n x\u00e2y d\u1ef1ng n\u00ean m\u1ed9t c\u01a1 ch\u1ebf hay quy tr\u00ecnh ri\u00eang \u0111\u1ec3 lu\u00f4n theo s\u00e1t \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec m\u00e0 nh\u00f3m \u0111\u00e3 \u0111\u1ec1 ra v\u00e0 b\u1ea3o \u0111\u1ea3m c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c s\u1ef1 quan tr\u1ecdng c\u1ee7a vi\u1ec7c nh\u00ecn l\u1ea1i nh\u1eefng Action Item n\u00e0y.<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<h3><b>M\u1ed9t ho\u1eb7c v\u00e0i ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n uy quy\u1ec1n \u00e1p ch\u1ebf c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c:\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">M\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00e1c c\u0169ng \u1ea3nh h\u01b0\u1edfng t\u1edbi \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ed9t Sprint Retrospective l\u00e0 khi c\u00f3 m\u1ed9t ho\u1eb7c v\u00e0i ng\u01b0\u1eddi trong nh\u00f3m v\u1ed1n c\u00f3 uy t\u00edn cao g\u00e2y \u1ea3nh h\u01b0\u1edfng l\u00ean bu\u1ed5i th\u1ea3o lu\u1eadn, khi\u1ebfn nh\u1eefng ng\u01b0\u1eddi th\u1ea5p c\u1ed5 b\u00e9 h\u1ecdng h\u01a1n, ho\u1eb7c nh\u00fat nh\u00e1t h\u01a1n, e ng\u1ea1i kh\u00f4ng d\u00e1m chia s\u1ebb \u00fd ki\u1ebfn c\u1ee7a m\u00ecnh v\u00ec s\u1ee3 n\u00e0y s\u1ee3 n\u1ecd.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed9t bu\u1ed5i Sprint Retrospective nh\u01b0 v\u1eady nh\u00ecn b\u1ec1 ngo\u00e0i c\u00f3 th\u1ec3 r\u1ea5t thu\u1eadn l\u1ee3i m\u01b0\u1ee3t m\u00e0, nh\u01b0ng th\u1ef1c t\u1ebf ti\u1ec1m \u1ea9n nguy c\u01a1 kh\u00f4n l\u01b0\u1eddng khi c\u00e1c th\u00e0nh vi\u00ean b\u1ecb \u00e1p ch\u1ebf s\u1ebd d\u1ea7n tr\u1edf n\u00ean th\u1edd \u01a1 v\u1edbi ho\u1ea1t \u0111\u1ed9ng nh\u00f3m, ho\u1eb7c c\u1ea3m th\u1ea5y b\u1ea3n th\u00e2n kh\u00f4ng \u0111\u01b0\u1ee3c coi tr\u1ecdng. \u0110\u00e2y c\u0169ng l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 d\u1eabn t\u1edbi l\u1ed7i \u201c\u0111\u1ed3ng thu\u1eadn trong m\u1ecdi th\u1ee9&#8221; \u0111\u00e3 n\u00f3i \u1edf tr\u00ean, v\u00e0 g\u00e2y \u1ea3nh h\u01b0\u1edfng t\u1edbi vi\u1ec7c x\u00e1c \u0111\u1ecbnh\/khoanh v\u00f9ng v\u1ea5n \u0111\u1ec1 trong nh\u00f3m \u0111\u1ec3 c\u1ea3i thi\u1ec7n.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nh\u1eb1m tr\u00e1nh l\u1ed7i l\u1ea7m n\u00e0y, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m Scrum b\u1ea5t k\u1ec3 l\u00e0 ai \u1edf v\u1ecb tr\u00ed n\u00e0o hay l\u00e0m vai tr\u00f2 g\u00ec \u0111\u1ec1u c\u1ea7n ch\u1ee7 \u0111\u1ed9ng tham gia v\u00e0o Sprint Retrospective. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ecdi ng\u01b0\u1eddi trong nh\u00f3m \u0111\u1ec1u c\u00f3 tr\u00e1ch nhi\u1ec7m v\u00e0 ngh\u0129a v\u1ee5 n\u00eau \u00fd ki\u1ebfn b\u1ea3n th\u00e2n, kh\u00edch l\u1ec7 v\u00e0 h\u1ed7 tr\u1ee3 nh\u1eefng th\u00e0nh vi\u00ean kh\u00e1c \u0111\u01b0a ra \u00fd ki\u1ebfn\/h\u00e0nh \u0111\u1ed9ng c\u1ee7a h\u1ecd. Nh\u00f3m Scrum c\u1ea7n \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00f4ng s\u1ee9c m\u1ecdi ng\u01b0\u1eddi b\u1ecf ra \u0111\u1ec1u \u0111\u01b0\u1ee3c coi tr\u1ecdng v\u00e0 Sprint Retrospective l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1ec3 c\u1ea3 nh\u00f3m h\u1ecdc t\u1eadp v\u00e0 c\u1ea3i thi\u1ec7n.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<h3><b>Kh\u00f4ng \u0111\u00e0o s\u00e2u t\u1edbi nguy\u00ean nh\u00e2n c\u1ed1t l\u00f5i:<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Kh\u00f4ng ai y\u00eau th\u00edch m\u1ed9t bu\u1ed5i h\u1ecdp k\u00e9o d\u00e0i, b\u1edfi v\u1eady nh\u00f3m Scrum r\u1ea5t d\u1ec5 r\u01a1i v\u00e0o b\u1eaby ch\u1ec9 n\u00eau v\u1ea5n \u0111\u1ec1 r\u1ed3i ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra nh\u1eefng bi\u1ec7n ph\u00e1p h\u1eddi h\u1ee3t kh\u00f4ng gi\u1ea3i quy\u1ebft tri\u1ec7t \u0111\u1ec3 c\u0103n nguy\u00ean c\u1ed1t l\u00f5i. C\u00f3 th\u1ec3 ban \u0111\u1ea7u nh\u00f3m cho r\u1eb1ng v\u1ea5n \u0111\u1ec1 kh\u00f4ng l\u1edbn, c\u0169ng kh\u00f4ng ph\u1ea3i chuy\u1ec7n g\u00ec nghi\u00eam tr\u1ecdng \u0111\u1ec3 t\u1eadp trung to\u00e0n l\u1ef1c gi\u1ea3i quy\u1ebft, nh\u01b0ng ch\u00ednh c\u00e1ch ngh\u0129 n\u00e0y v\u1ec1 l\u00e2u d\u00e0i s\u1ebd g\u00e2y \u1ea3nh h\u01b0\u1edfng kh\u00f4ng t\u1ed1t l\u00ean hi\u1ec7u qu\u1ea3 nh\u00f3m khi c\u00f9ng m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee9 th\u1ec9nh tho\u1ea3ng l\u1ea1i t\u00e1i di\u1ec5n l\u1ea7n n\u1eefa. D\u00f9 \u201ckh\u00f4ng nghi\u00eam tr\u1ecdng&#8221; nh\u01b0ng nhi\u1ec1u c\u00e1i \u201ckh\u00f4ng nghi\u00eam tr\u1ecdng&#8221; \u0111\u00f3 gom l\u1ea1i s\u1ebd t\u1ea1o th\u00e0nh qu\u1ea3 n\u00fai \u0111\u00e8 b\u1eb9p hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t team Agile.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00eca kho\u00e1 \u0111\u1ec3 tho\u00e1t \u0111\u01b0\u1ee3c b\u1eaby n\u00e0y l\u00e0 tr\u01b0\u1edbc ti\u00ean ng\u1eebng m\u1ed9t nh\u1ecbp, t\u1eadn d\u1ee5ng nh\u1eefng k\u1ef9 thu\u1eadt nh\u01b0 <\/span><a href=\"https:\/\/www.marketenterprise.vn\/blog\/ki-nang-truyen-dat-trong-giao-tiep.html\"><span style=\"font-weight: 400;\">5W1H trong giao ti\u1ebfp<\/span><\/a><span style=\"font-weight: 400;\"> \u0111\u1ec3 trao \u0111\u1ed5i, hi\u1ec3u s\u00e2u v\u1ec1 b\u1ed1i c\u1ea3nh c\u0169ng nh\u01b0 nh\u1eefng y\u1ebfu t\u1ed1 h\u00ecnh th\u00e0nh v\u1ea5n \u0111\u1ec1, sau \u0111\u00f3 m\u1edbi c\u00f9ng \u0111\u01b0a ra nh\u1eefng ph\u01b0\u01a1ng \u00e1n h\u00e0nh \u0111\u1ed9ng ph\u00f9 h\u1ee3p. Ban \u0111\u1ea7u c\u00f3 th\u1ec3 m\u1ea5t th\u1eddi gian nh\u01b0ng m\u1ed9t khi nh\u00f3m \u0111\u00e3 hi\u1ec3u t\u01b0\u1eddng t\u1eadn v\u1ea5n \u0111\u1ec1 s\u1ebd c\u00f3 th\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u01b0\u1ee3c c\u00e1c ph\u01b0\u01a1ng \u00e1n \u0111\u01b0a ra c\u00f3 hi\u1ec7u qu\u1ea3 v\u1ec1 l\u00e2u d\u00e0i.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/10\/08093444\/Minh-hoa-blog_003-e1728355014730.png\" alt=\"sprint retrospective 3\" width=\"900\" height=\"499\" class=\"aligncenter wp-image-4272 size-full\" \/><\/p>\n<h2>K\u1ebft lu\u1eadn<\/h2>\n<p><span style=\"font-weight: 400;\">T\u1ed5ng k\u1ebft l\u1ea1i, \u0111\u00e2y l\u00e0 5 sai l\u1ea7m ph\u1ed5 bi\u1ebfn th\u01b0\u1eddng g\u1eb7p khi m\u1ed9t team Agile th\u1ef1c hi\u1ec7n Sprint Retrospective.\u00a0<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0110\u1ed5 l\u1ed7i cho nhau<\/span><\/span><\/li>\n<p><\/p>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\u0110\u1ed3ng thu\u1eadn cho m\u1ecdi th\u1ee9 (Groupthink)<\/span><\/span><\/li>\n<p><\/p>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Thi\u1ebfu gi\u00e1m s\u00e1t khi th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 \u0111\u1ec1 ra<\/span><\/span><\/li>\n<p><\/p>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">M\u1ed9t ho\u1eb7c v\u00e0i ng\u01b0\u1eddi th\u1ec3 hi\u1ec7n uy quy\u1ec1n \u00e1p ch\u1ebf c\u00e1c th\u00e0nh vi\u00ean kh\u00e1c<br \/>\n<\/span><\/span><\/li>\n<p><\/p>\n<li><span style=\"font-weight: 400;\">Kh\u00f4ng \u0111\u00e0o s\u00e2u t\u1edbi nguy\u00ean nh\u00e2n c\u1ed1t l\u00f5i<\/span><\/li>\n<p>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang v\u00e0 hi\u1ec7u qu\u1ea3, m\u1ed9t bu\u1ed5i Sprint Retrospective c\u00f3 th\u1ec3 gi\u00fap nh\u00f3m Scrum bi\u1ebft \u0111\u01b0\u1ee3c \u0111\u00e2u l\u00e0 n\u01a1i \u0111\u1ec3 c\u1ea3i thi\u1ec7n. Nh\u01b0ng khi v\u01b0\u1edbng ph\u1ea3i nh\u1eefng b\u1eaby\/sai l\u1ea7m tr\u00ean, n\u00f3 s\u1ebd l\u00e0 y\u1ebfu t\u1ed1 th\u1ea7m l\u1eb7ng \u0111\u1ec3 ti\u00eau di\u1ec7t s\u1ef1 hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ed9t team Agile.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">H\u00e3y c\u00f9ng nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c v\u00e0 ch\u1ee7 \u0111\u1ed9ng tr\u00e1nh nh\u1eefng l\u1ed7i tr\u00ean khi th\u1ef1c hi\u1ec7n Sprint Retrospective nh\u00e9!\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sprint Retrospective trong Scrum framework l\u00e0 g\u00ec? <\/p>\n","protected":false},"author":47,"featured_media":4271,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53],"tags":[],"class_list":["post-4270","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-development-processing"],"_links":{"self":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/4270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/comments?post=4270"}],"version-history":[{"count":0,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/4270\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media\/4271"}],"wp:attachment":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media?parent=4270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/categories?post=4270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/tags?post=4270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}