{"id":4087,"date":"2024-08-07T19:45:04","date_gmt":"2024-08-07T12:45:04","guid":{"rendered":"https:\/\/www.marketenterprise.vn\/blog\/?p=4087"},"modified":"2024-08-07T19:45:04","modified_gmt":"2024-08-07T12:45:04","slug":"feedback-hieu-qua-trong-cong-viec","status":"publish","type":"post","link":"https:\/\/www.marketenterprise.vn\/blog\/feedback-hieu-qua-trong-cong-viec.html","title":{"rendered":"Nh\u1eadn Th\u1ee9c \u0110\u00fang V\u1ec1 Feedback &#8211; B\u00ed Quy\u1ebft T\u1ed1i \u01afu Hi\u1ec7u Su\u1ea5t Trong C\u00f4ng Vi\u1ec7c"},"content":{"rendered":"<h2><strong>Feedback l\u00e0 g\u00ec?<\/strong><\/h2>\n<p>H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng khi b\u1ea1n b\u1ecb \u0111\u1ee9t tay trong l\u00fac \u0111ang g\u1ecdt t\u00e1o v\u00e0 h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch c\u1ea9n th\u1eadn h\u01a1n \u0111\u1ec3 kh\u00f4ng b\u1ecb \u0111i\u1ec1u \u0111\u00f3 n\u1eefa. \u0110\u00f3 l\u00e0 l\u1eddi nh\u1eafc nh\u1edf c\u1ee7a tr\u01b0\u1edfng nh\u00f3m v\u1ec1 vi\u1ec7c b\u1ea1n hay b\u1ecf s\u00f3t case khi test. \u0110\u00f3 l\u00e0 m\u1ed9t l\u1eddi khuy\u00ean t\u1eeb \u0111\u1ed3ng nghi\u1ec7p r\u1eb1ng b\u00e0i thuy\u1ebft tr\u00ecnh c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 h\u1ea5p d\u1eabn h\u01a1n n\u1ebfu thay ch\u1eef b\u1eb1ng h\u00ecnh \u1ea3nh minh ho\u1ea1 nhi\u1ec1u h\u01a1n. C\u00f9ng v\u1edbi \u0111\u00f3 m\u1ed9t \u0111\u1ed3ng nghi\u1ec7p kh\u00e1c c\u0169ng n\u00f3i l\u00e0 b\u1ea1n ch\u1ec9 c\u1ea7n gi\u1eef l\u1ea1i m\u1ed9t v\u00e0i g\u1ea1ch \u0111\u1ea7u d\u00f2ng tr\u00ean m\u1ed7i slide nh\u01b0 l\u1eddi nh\u1eafc v\u1ec1 ch\u1ee7 \u0111\u1ec1 c\u1ee7a slide \u0111\u00f3.<\/p>\n<p>Feedback c\u00f3 th\u1ec3 nh\u01b0 l\u00e0 m\u1ed9t ng\u01b0\u1eddi th\u1ea7y c\u1ee7a b\u1ea1n lu\u00f4n nh\u1eafc nh\u1edf v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ea1n. V\u00ec khi kh\u00f4ng c\u00f3 nh\u1eefng l\u1eddi feedback th\u00ec ho\u1ea1t \u0111\u1ed9ng \u0111\u00f3 c\u00f3 th\u1ec3 g\u00e2y ra nh\u1eefng h\u1eadu qu\u1ea3 ti\u00eau c\u1ef1c v\u00e0 c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u1ecdi ng\u01b0\u1eddi xung quanh.<\/p>\n<p>Nh\u01b0 ta c\u00f3 th\u1ec3 th\u1ea5y th\u00ec feedback c\u00f3 t\u00e1c \u0111\u1ed9ng to l\u1edbn \u0111\u1ebfn cu\u1ed9c s\u1ed1ng c\u1ee7a b\u1ea1n c\u0169ng nh\u01b0 m\u1ecdi ng\u01b0\u1eddi xung quanh. Khi \u0111\u1ec3 \u00fd l\u1ea1i th\u00ec feedback su\u1ea5t hi\u1ec7n m\u1ecdi n\u01a1i nh\u01b0 l\u00e0 m\u1ed9t ph\u1ea7n trong cu\u1ed9c s\u1ed1ng n\u00e0y v\u1eady. C\u00f3 nh\u1eefng l\u00fac b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng feedback g\u00e2y ra nhi\u1ec1u c\u0103ng th\u1eb3ng cho m\u00ecnh. Ho\u1eb7c c\u0169ng c\u00f3 th\u1ec3 t\u1eeb feedback c\u1ee7a ta m\u00e0 \u0111\u00e3 g\u00e2y ra c\u0103ng th\u1eb3ng cho ng\u01b0\u1eddi kh\u00e1c. V\u1eady t\u1ea1i sao m\u1ed9t l\u1eddi g\u00f3p \u00fd l\u1ea1i g\u00e2y ra c\u0103ng th\u1eb3ng?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07190005\/FEEDBACK-la-gi.jpg\" alt=\"Logo Feedback\" width=\"1024\" height=\"768\" class=\"alignnone size-full wp-image-4144\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07190005\/FEEDBACK-la-gi.jpg 1024w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07190005\/FEEDBACK-la-gi-300x225.jpg 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07190005\/FEEDBACK-la-gi-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>V\u1eady n\u1ebfu ch\u00fang ta c\u00f3 th\u1ec3 khai th\u00e1c v\u00e0 khu\u1ebfch \u0111\u1ea1i \u00fd ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a feedback \u0111\u1ec3 l\u00e0m gi\u1ea3m s\u1ef1 c\u0103ng th\u1eb3ng th\u00ec sao? Ch\u1eafc ch\u1eafn l\u00e0 kh\u00f4ng th\u1ec3 m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u m\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0a ra nh\u1eefng feedback c\u00f3 \u0111\u1ed9 hi\u1ec7u qu\u1ea3 cao m\u00e0 l\u1ea1i kh\u00f4ng g\u00e2y c\u0103ng th\u1eb3ng \u0111\u01b0\u1ee3c. Nh\u01b0ng ch\u00fang ta c\u1ee9 h\u00e3y th\u1eed th\u1ef1c hi\u1ec7n n\u00f3 v\u1edbi t\u00e2m th\u1ebf mu\u1ed1n k\u1ebft n\u1ed1i v\u00e0 mong mu\u1ed1n m\u1ecdi chuy\u1ec7n \u0111\u1ec1u mang l\u1ea1i k\u1ebft qu\u1ea3 t\u1ed1t.<\/p>\n<p>Theo t\u1eeb \u0111i\u1ec3n ti\u1ebfng Anh, feedback l\u00e0 m\u1ed9t ph\u1ea3n \u1ee9ng \u0111\u1ed1i v\u1edbi ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u1ed9t ng\u01b0\u1eddi <span style=\"text-decoration: underline;\">v\u1edbi m\u1ee5c \u0111\u00edch gi\u00fap h\u1ecd \u0111i\u1ec1u ch\u1ec9nh<\/span> \u0111\u1ec3 tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n. Feedback c\u00f3 nhi\u1ec1u h\u00ecnh th\u1ee9c kh\u00e1c nhau: I<span>ncluding evaluative<\/span> (b\u1ea1n \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c g\u00ec v\u00e0 b\u1ea1n \u0111ang \u1edf \u0111\u00e2u), <span>appreciative<\/span> (b\u1ea1n \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 v\u00e0 c\u00f4ng nh\u1eadn nh\u01b0 th\u1ebf n\u00e0o) v\u00e0 <span>coaching<\/span> (b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o).<\/p>\n<h2>T\u1ea1i sao \u0111\u1ecbnh ngh\u0129a feedback l\u1ea1i quan tr\u1ecdng?<\/h2>\n<p>Theo m\u1ed9t nghi\u00ean c\u1ee9u t\u1eeb c\u00e1c th\u00e0nh t\u00edch v\u1ec1 h\u1ecdc t\u1eadp c\u1ee7a c\u00e1c sinh vi\u00ean th\u00ec c\u00e1c nh\u00e0 nghi\u00ean c\u1ee9u \u0111\u00e3 r\u00fat ra m\u1ed9t ph\u00e1t bi\u1ec3u: &#8220;T\u00e1c \u0111\u1ed9ng m\u1ea1nh m\u1ebd nh\u1ea5t \u0111\u1ed1i v\u1edbi th\u00e0nh t\u00edch l\u00e0 feedback, nh\u01b0ng nh\u1eefng t\u00e1c \u0111\u1ed9ng n\u00e0y r\u1ea5t bi\u1ebfn \u0111\u1ed9ng, cho th\u1ea5y s\u1ef1 ph\u1ee9c t\u1ea1p trong vi\u1ec7c t\u1ed1i \u0111a ho\u00e1 l\u1ee3i \u00edch t\u1eeb feedback&#8221;. Tuy nhi\u00ean \u0111\u00f3 ch\u1ec9 l\u00e0 m\u1ed9t trong nhi\u1ec1u b\u1eb1ng ch\u1ee9ng v\u1ec1 s\u1ee9c m\u1ea1nh c\u1ee7a feedback trong vi\u1ec7c gi\u00fap ch\u00fang ta h\u1ecdc h\u1ecfi v\u00e0 ph\u00e1t tri\u1ec3n. Nh\u01b0ng \u0111\u1ec3 khai th\u00e1c hi\u1ec7u qu\u1ea3 th\u00ec ch\u00fang ta c\u1ea7n hi\u1ec3u r\u00f5 \u00fd ngh\u0129a th\u1ef1c s\u1ef1 c\u1ee7a feedback, <a href=\"https:\/\/www.marketenterprise.vn\/blog\/?s=communication\">communication<\/a> skill v\u00e0 team skill ph\u1ea3i t\u1ed1t \u0111\u1ec3 tr\u00e1nh &#8220;bi\u1ebfn \u0111\u1ed9ng&#8221;.<\/p>\n<p>B\u1edfi v\u00ec feedback \u1edf kh\u1eafp m\u1ecdi n\u01a1i trong cu\u1ed9c s\u1ed1ng ch\u00fang ta. V\u00ec v\u1eady, nhi\u1ec1u ng\u01b0\u1eddi trong ch\u00fang ta th\u01b0\u1eddng cho r\u1eb1ng m\u00ecnh \u0111\u00e3 bi\u1ebft feedback l\u00e0 g\u00ec v\u00e0 ch\u00fang ta cho r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi kh\u00e1c c\u0169ng nh\u00ecn nh\u1eadn n\u00f3 gi\u1ed1ng ta. V\u1eady n\u1ebfu \u0111\u1eb7t tr\u01b0\u1eddng h\u1ee3p l\u00e0 team m\u00ecnh c\u0169ng \u0111ang nh\u01b0 v\u1eady th\u00ec ch\u1eafc ch\u1eafn s\u1ebd g\u1eb7p th\u00e1ch th\u1ee9c l\u1edbn v\u1ec1 communication. V\u00e0 ch\u00fang ta c\u00f3 th\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng tin r\u1eb1ng ch\u00fang ta kh\u00f4ng th\u1ef1c s\u1ef1 c\u1ea7n ph\u1ea3i c\u00f3 m\u1ed9t \u0111\u1ecbnh ngh\u0129a chung v\u1ec1 feedback. T\u1eeb \u0111\u00f3, ch\u00fang ta \u0111\u00e1nh m\u1ea5t c\u01a1 h\u1ed9i x\u00e2y d\u1ef1ng n\u00ean m\u1ed9t v\u0103n ho\u00e1 \u0111\u01b0a v\u00e0 nh\u1eadn feedback m\u1ed9t c\u00e1ch tuy\u1ec7t v\u1eddi t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c.<\/p>\n<p><span>C\u00f3 m\u1ed9t \u0111\u1ecbnh ngh\u0129a v\u1ec1 feedback c\u1ee7a m\u1ed9t gi\u00e1o s\u01b0 ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a nh\u01b0 sau: <em>\u201cFeedback l\u00e0 th\u00f4ng tin v\u1ec1 kho\u1ea3ng c\u00e1ch gi\u1eefa m\u1ee9c th\u1ef1c t\u1ebf v\u00e0 m\u1ee9c tham chi\u1ebfu c\u1ee7a m\u1ed9t tham s\u1ed1 h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 thay \u0111\u1ed5i kho\u1ea3ng c\u00e1ch theo m\u1ed9t c\u00e1ch n\u00e0o \u0111\u00f3\u201d<\/em>. \u0110\u1ecbnh ngh\u0129a n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c nh\u1eadn ra v\u00e0 thay \u0111\u1ed5i &#8220;Kho\u1ea3ng c\u00e1ch&#8221;. Nh\u01b0ng \u0111\u1ecbnh ngh\u0129a n\u00e0y c\u00f3 v\u1ebb mang n\u1eb7ng v\u1ec1 thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh \u0111\u1ed1i v\u1edbi \u0111a s\u1ed1 m\u1ecdi ng\u01b0\u1eddi.<\/span><\/p>\n<p>T\u00f3m l\u1ea1i, vi\u1ec7c t\u00ecm ra m\u1ed9t \u0111\u1ecbnh ngh\u0129a feedback v\u1eefng ch\u1eafc v\u00e0 d\u1ec5 hi\u1ec3u kh\u00f3 h\u01a1n ng\u01b0\u1eddi ta ngh\u0129. Quay l\u1ea1i v\u1edbi nh\u1eefng l\u00fd do v\u00e0 c\u00e2u h\u1ecfi c\u1ee7a ch\u00fang ta th\u00ec c\u00f3 ba l\u00fd do t\u1ea1i sao vi\u1ec7c c\u00f3 m\u1ed9t \u0111\u1ecbnh ngh\u0129a v\u1ec1 feedback l\u1ea1i quan tr\u1ecdng.<\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\">L\u00fd do th\u1ee9 nh\u1ea5t:<\/span> L\u00e0m nh\u01b0 v\u1eady c\u00f3 th\u1ec3 gi\u00fap ph\u00e1 b\u1ecf nh\u1eefng gi\u1ea3 \u0111\u1ecbnh ph\u1ed5 bi\u1ebfn m\u00e0 ch\u00fang ta \u0111\u00e3 \u0111\u1ec1 c\u1eadp.<\/li>\n<li><span style=\"text-decoration: underline;\">L\u00fd do th\u1ee9 hai:<\/span> N\u00f3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ea1n v\u00e0 team c\u1ee7a b\u1ea1n, ho\u1eb7c nh\u1eefng ng\u01b0\u1eddi xung quanh th\u1ed1ng nh\u1ea5t v\u00e0 c\u00f3 m\u1ed9t \u0111\u1ecbnh ngh\u0129a \u0111\u1ec3 tham chi\u1ebfu khi t\u00ecnh hu\u1ed1ng ph\u00e1t sinh. \u0110i\u1ec1u n\u00e0y \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch n\u1ebfu b\u1ea1n l\u00e0 qu\u1ea3n l\u00fd \u0111ang \u0111\u00e0o t\u1ea1o th\u00e0nh vi\u00ean trong team m\u1edbi.<\/li>\n<li><span style=\"text-decoration: underline;\">L\u00fd do th\u1ee9 ba:<\/span> N\u00f3 \u0111\u1eb7t n\u1ec1n t\u1ea3ng cho vi\u1ec7c ti\u1ebfp t\u1ee5c h\u1ecdc h\u1ecfi v\u1ec1 ch\u1ee7 \u0111\u1ec1 n\u00e0y nh\u01b0 ch\u00fang ta s\u1ebd l\u00e0m \u1edf \u0111\u00e2y. V\u00ec \u0111\u1ecbnh ngh\u0129a c\u00f3 th\u1ec3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a ch\u00fang ta v\u00e0 gi\u00fap ch\u00fang ta tr\u00e1nh nh\u1eefng hi\u1ec3u nh\u1ea7m khi \u0111\u1ecdc nhi\u1ec1u b\u00e0i b\u00e1o h\u1eefu \u00edch v\u1ec1 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c nhau c\u1ee7a feedback.<\/li>\n<\/ul>\n<h2>Kh\u00e1m ph\u00e1 ba lo\u1ea1i feedback ch\u00ednh th\u01b0\u1eddng g\u1eb7p.<\/h2>\n<p>\u0110\u1ea7u ti\u00ean l\u00e0<strong> Evaluative feedback (Feedback \u0111\u00e1nh gi\u00e1)<\/strong>\u00a0gi\u00fap b\u1ea1n nh\u00ecn nh\u1eadn hi\u1ec7u su\u1ea5t c\u1ee7a m\u00ecnh v\u00e0 v\u1ecb tr\u00ed hi\u1ec7n t\u1ea1i. N\u00f3 mang t\u00ednh \u0111\u00e1nh gi\u00e1 v\u00ec so s\u00e1nh c\u00e1ch b\u1ea1n \u0111\u00e3 l\u00e0m v\u1edbi c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 \u0111\u00e3 l\u00e0m. V\u00ec v\u1eady, theo ngh\u0129a n\u00e0y, n\u00f3 t\u01b0\u01a1ng t\u1ef1 nh\u01b0 &#8220;kho\u1ea3ng c\u00e1ch gi\u1eefa m\u1ee9c \u0111\u1ed9 th\u1ef1c t\u1ebf v\u00e0 m\u1ee9c \u0111\u1ed9 tham chi\u1ebfu&#8221; c\u1ee7a \u0111\u1ecbnh ngh\u0129a \u0111\u00e3 t\u00ecm hi\u1ec3u \u1edf tr\u00ean.<\/p>\n<p><span>\u0110\u1ec3 l\u00e0m cho <strong>Evaluative feedback<\/strong> tr\u1edf n\u00ean th\u1ef1c t\u1ebf,<\/span><span> d\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5:<\/span><\/p>\n<ul>\n<li><strong>V\u00ed d\u1ee5 1:<\/strong> Cu\u1ed1i k\u1ef3, b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c \u00edt h\u01a1n 9% kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb marketing so v\u1edbi d\u1ef1 ki\u1ebfn l\u00e0 15%. Feedback \u1edf \u0111\u00e2y c\u00f3 th\u1ec3 l\u00e0 m\u00e0n h\u00ecnh qu\u1ea3n l\u00fd k\u1ebft qu\u1ea3 t\u1ef1 \u0111\u1ed9ng. Cho b\u1ea1n bi\u1ebft hi\u1ec7u su\u1ea5t c\u1ee7a b\u1ea1n so v\u1edbi d\u1ef1 ki\u1ebfn c\u1ee7a b\u1ea1n. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 cho b\u1ea1n bi\u1ebft b\u1ea1n \u0111\u00e3 l\u00e0m \u0111\u01b0\u1ee3c g\u00ec m\u00e0 c\u00f2n cung c\u1ea5p m\u1ed9t \u0111i\u1ec3m d\u1eef li\u1ec7u c\u00f3 th\u1ec3 l\u00e0 t\u00edn hi\u1ec7u b\u1ea1n c\u1ea7n \u0111\u1ec3 c\u1ea3i thi\u1ec7n c\u00e1ch thu h\u00fat kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 ho\u1eb7c c\u1ea3i thi\u1ec7n d\u1ef1 b\u00e1o ti\u1ebfp theo c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n<h2><strong><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07184341\/Screenshot-2024-08-05-at-19.30.31.png\" alt=\"Bi\u1ec3u \u0111\u1ed3 Evaluative feedback\" width=\"1010\" height=\"980\" class=\"alignnone size-full wp-image-4143\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07184341\/Screenshot-2024-08-05-at-19.30.31.png 1010w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07184341\/Screenshot-2024-08-05-at-19.30.31-300x291.png 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07184341\/Screenshot-2024-08-05-at-19.30.31-768x745.png 768w\" sizes=\"auto, (max-width: 1010px) 100vw, 1010px\" \/><\/strong><\/h2>\n<ul>\n<li>\n<p data-sourcepos=\"1:1-1:9\" class=\"first-token\"><strong>V\u00ed d\u1ee5 2:<\/strong><span> M\u1ed9t \u0111\u1ed3ng nghi\u1ec7p n\u00f3i v\u1edbi b\u1ea1n:<\/span><span> &#8220;B\u1ea1n l\u00e0 ng\u01b0\u1eddi tr\u01b0\u1edfng nh\u00f3m gi\u1ecfi nh\u1ea5t m\u00e0 t\u00f4i t\u1eebng l\u00e0m vi\u1ec7c c\u00f9ng.<\/span><span>&#8220;<\/span><\/p>\n<\/li>\n<li>\n<p data-sourcepos=\"1:1-1:9\" class=\"first-token\"><span><\/span><strong>V\u00ed d\u1ee5 3:<\/strong><span> B\u1ea1n kh\u00f4ng \u0111\u1ea1t \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ti\u00eau chu\u1ea9n \u0111\u1ec3 tham gia <a href=\"https:\/\/www.marketenterprise.vn\/blog\/?s=Coding+Battle\">Coding Battle<\/a>.<\/span><\/p>\n<\/li>\n<li>\n<p data-sourcepos=\"1:1-1:9\" class=\"first-token\"><span><\/span><strong>V\u00ed d\u1ee5 4:<\/strong><span> B\u1ea1n \u0111\u00e3 l\u00ean v\u1ecb tr\u00ed th\u1ee9 4 tr\u00ean b\u1ea3ng x\u1ebfp h\u1ea1ng member trong c\u00f4ng ty.<\/span><\/p>\n<\/li>\n<li>\n<p data-sourcepos=\"1:1-1:9\" class=\"first-token\"><span><\/span><strong>V\u00ed d\u1ee5 5:<\/strong><span> \u0110\u01a1n \u0111\u1ec1 ngh\u1ecb ch\u00ednh th\u1ee9c c\u1ee7a b\u1ea1n v\u1ec1 \u0111\u1ec1 xu\u1ea5t s\u1eed d\u1ee5ng c\u00e1c tools <a href=\"https:\/\/www.marketenterprise.vn\/blog\/khai-niem-ai-top-10-cong-dung.html\">AI<\/a> trong c\u00f4ng vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ecdn.<\/span><\/p>\n<\/li>\n<\/ul>\n<p><strong><span>Appreciative feedback (Feedback c\u1ea3m k\u00edch bi\u1ebft \u01a1n)<\/span><\/strong><span>\u00a0gi\u00fap b\u1ea1n bi\u1ebft m\u00ecnh \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 cao v\u00e0 c\u00f4ng nh\u1eadn<\/span><span>. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c v\u00ed d\u1ee5:<\/span><\/p>\n<ul>\n<li><strong>V\u00ed d\u1ee5 1: <\/strong>\u0110\u1ed9i tr\u01b0\u1edfng c\u1ee7a \u0111\u1ed9i b\u00f3ng nh\u00ecn v\u1ec1 h\u01b0\u1edbng b\u1ea1n \u0111\u1ec3 b\u00e0y t\u1ecf s\u1ef1 vui m\u1eebng v\u00e0 ph\u1ea5n kh\u00edch v\u1ec1 \u0111\u01b0\u1eddng chuy\u1ec1n tuy\u1ec7t v\u1eddi \u0111\u00f3.<\/li>\n<li><strong>V\u00ed d\u1ee5 2:<\/strong> Ba m\u1eb9 c\u1ee7a b\u1ea1n n\u00f3i: &#8220;Ba m\u1eb9 r\u1ea5t vui v\u00e0 h\u1ea1nh ph\u00fac v\u00ec t\u1ea5t c\u1ea3 nh\u1eefng g\u00ec con \u0111\u00e3 l\u00e0m cho ba m\u1eb9&#8221;.<\/li>\n<li><strong>V\u00ed d\u1ee5 3:<\/strong> Gi\u00e1o vi\u00ean trong l\u1edbp khen b\u1ea1n v\u00ec lu\u00f4n \u0111\u1eb7t ra nh\u1eefng c\u00e2u h\u1ecfi hay mang t\u00ednh x\u00e2y d\u1ef1ng bu\u1ed5i h\u1ecdc.<\/li>\n<li><strong>V\u00ed d\u1ee5 4:<\/strong> Sau khi tr\u1edf v\u1ec1 t\u1eeb \u0111\u1ee3t nhi\u1ec7m v\u1ee5 qu\u00e2n s\u1ef1 nguy hi\u1ec3m, m\u1ed9t trung s\u0129 \u0111\u00e3 \u00f4m b\u1ea1n b\u00e0y t\u1ecf s\u1ef1 h\u1ea1nh ph\u00fac.<\/li>\n<li><strong>V\u00ed d\u1ee5 5:<\/strong> M\u1ed9t kh\u00e1ch h\u00e0ng t\u1ea1i nh\u00e0 h\u00e0ng n\u01a1i b\u1ea1n l\u00e0m vi\u1ec7c \u0111\u00e3 \u0111\u1ec3 l\u1ea1i cho b\u1ea1n m\u1ed9t kho\u1ea3n ti\u1ec1n bo h\u1eadu h\u0129nh.<\/li>\n<\/ul>\n<p>B\u1ea1n s\u1ebd nh\u1eadn th\u1ea5y <strong>Appreciative feedback<\/strong> c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c n\u00f3i b\u1eb1ng l\u1eddi ho\u1eb7c c\u00f3 th\u1ec3 kh\u00f4ng n\u00f3i ra ho\u1eb7c \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ea1t b\u1eb1ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3. Kh\u00f4ng gi\u1ed1ng nh\u01b0 <strong>Evaluative feedback<\/strong> v\u00e0 <strong>Coaching feedback<\/strong> c\u00f3 th\u1ec3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c kh\u00eda c\u1ea1nh ti\u00eau c\u1ef1c th\u00ec <strong>Appreciative feedback<\/strong> l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn d\u1ec5 ch\u1ecbu, t\u00edch c\u1ef1c v\u00e0 mang t\u00edch th\u00fac \u0111\u1ea9y ch\u00fang ta h\u01a1n. Tuy nhi\u00ean h\u00e3y nh\u1edb r\u1eb1ng m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u mu\u1ed1n nh\u1eefng lo\u1ea1i <strong>Appreciative feedback<\/strong> kh\u00e1c nhau.<\/p>\n<p>B\u1edfi v\u00ec s\u1ebd c\u00f3 nh\u1eefng ng\u01b0\u1eddi vui h\u01a1n khi b\u1ea1n khen h\u1ecd tr\u01b0\u1edbc m\u1eb7t \u0111\u1ed3ng nghi\u1ec7p. Ho\u1eb7c \u0111\u1ed1i v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c ch\u1ec9 c\u1ea7n b\u1ea1n \u00e2m th\u1ea7m \u0111\u00e1nh gi\u00e1 cao h\u1ecd trong k\u1ef3 \u0111\u00e1nh gi\u00e1 v\u00e0 cho h\u1ecd m\u1ed9t l\u1eddi feedback t\u1ed1t \u1ea9n danh l\u00e0 \u0111\u01b0\u1ee3c r\u1ed3i. Tuy nhi\u00ean c\u0169ng c\u00f3 th\u1ec3 c\u00f3 ng\u01b0\u1eddi cho r\u1eb1ng <strong>Appreciative feedback<\/strong> l\u00e0 kh\u00f4ng quan tr\u1ecdng v\u00e0 h\u1eddi h\u1ee3t, b\u1ea1n c\u00f3 \u0111\u1ed3ng t\u00ecnh v\u1edbi quan \u0111i\u1ec3m n\u00e0y?<\/p>\n<p><strong>Coaching feedback (Feedback h\u01b0\u1edbng d\u1eabn t\u01b0 v\u1ea5n)<\/strong> l\u00e0 lo\u1ea1i feedback gi\u00fap ch\u1ec9 ra c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n. Sau \u0111\u00e2y l\u00e0 5 v\u00ed d\u1ee5:<\/p>\n<ul>\n<li><span><strong>V\u00ed d\u1ee5 1:<\/strong> M\u1ed9t \u0111\u1ed3ng nghi\u1ec7p n\u00f3i v\u1edbi b\u1ea1n r\u1eb1ng h\u1ecd th\u00edch c\u00e1ch m\u00e0 b\u1ea1n l\u00e0m truy\u1ec1n th\u00f4ng marketing, nh\u01b0ng h\u00e3y \u0111\u1ea3m b\u1ea3o vi\u1ec7c \u0111\u00f3 lu\u00f4n \u0111i \u0111\u00fang h\u01b0\u1edbng ban \u0111\u1ea7u m\u00e0 tr\u01b0\u1edfng nh\u00f3m \u0111\u00e3 \u0111\u1eb7t ra. Sau m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n, h\u1ecd khuy\u00ean b\u1ea1n n\u00ean tham gia kh\u00f3a h\u1ecdc m\u00e0 h\u1ecd v\u1eeba ho\u00e0n th\u00e0nh c\u00f3 t\u00ean l\u00e0 \u201c<a href=\"https:\/\/grow.google\/intl\/ALL_vn\/digital-marketing-ecommerce-certified-course\/\" target=\"_blank\" rel=\"noopener\">Google Digital Marketing<\/a>\u201d.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07191940\/FEEDBACK-la-gi-1.jpg\" alt=\"Coaching feedback\" width=\"1024\" height=\"768\" class=\"alignnone size-full wp-image-4145\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07191940\/FEEDBACK-la-gi-1.jpg 1024w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07191940\/FEEDBACK-la-gi-1-300x225.jpg 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2024\/08\/07191940\/FEEDBACK-la-gi-1-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span><span style=\"text-decoration: underline;\">Nh\u1eadn x\u00e9t:<\/span> c\u00f3 m\u1ed9t feedback t\u00edch c\u1ef1c trong v\u00ed d\u1ee5 1 <\/span>v\u00e0<span> \u0111\u00f3 c\u0169ng l\u00e0 <strong>Coaching feedback<\/strong> v\u00ec n\u00f3 n\u00eau b\u1eadt m\u1ed9t kho\u1ea3ng c\u00e1ch v\u00e0 m\u1ed9t c\u00e1ch ti\u1ec1m n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n kho\u1ea3ng c\u00e1ch \u0111\u00f3 trong t\u01b0\u01a1ng lai. H\u00e3y nh\u1edb r\u1eb1ng C<strong>oaching feedback<\/strong> c\u00f3 th\u1ec3 \u0111\u1ebfn t\u1eeb b\u1ea5t k\u1ef3 \u0111\u00e2u \u2013 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i t\u1eeb m\u1ed9t \u0111\u1ed3ng nghi\u1ec7p cao c\u1ea5p h\u01a1n.<\/span><\/p>\n<ul>\n<li><span><strong>V\u00ed d\u1ee5 2:<\/strong> M\u1ed9t \u0111\u1ed3ng nghi\u1ec7p th\u1ea5y b\u1ea1n \u0111ang g\u1eb7p kh\u00f3 kh\u0103n khi chuy\u1ec3n \u0111\u1ebfn v\u1ecb tr\u00ed m\u1edbi, anh \u1ea5y \u0111\u01b0a cho b\u1ea1n m\u1ed9t t\u1eadp t\u00e0i li\u1ec7u v\u00e0 n\u00f3i v\u1edbi b\u1ea1n r\u1eb1ng ng\u00e0y x\u01b0a \u1edf v\u1ecb tr\u00ed c\u1ee7a b\u1ea1n ch\u00fang \u0111\u00e3 c\u00f3 hi\u1ec7u qu\u1ea3 v\u1edbi t\u00f4i.<\/span><\/li>\n<li><span><strong>V\u00ed d\u1ee5 3:<\/strong> Hu\u1ea5n luy\u1ec7n vi\u00ean b\u00f3ng \u0111\u00e1 \u0111\u01b0a ra l\u1eddi khuy\u00ean v\u1ec1 c\u00e1ch c\u1ea3i thi\u1ec7n \u0111\u1ed9ng t\u00e1c s\u00fat xa c\u1ee7a b\u1ea1n.<\/span><\/li>\n<li><span><strong>V\u00ed d\u1ee5 4:<\/strong> Th\u00f4ng qua vi\u1ec7c l\u1eafng nghe t\u00edch c\u1ef1c v\u00e0 \u0111\u1eb7t c\u00e2u h\u1ecfi, m\u1ed9t th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd h\u01b0\u1edbng d\u1eabn th\u00e0nh vi\u00ean kh\u00e1c t\u00ecm ra gi\u1ea3i ph\u00e1p ri\u00eang cho m\u1ed9t th\u1eed th\u00e1ch.<\/span><\/li>\n<li><span><strong>V\u00ed d\u1ee5 5:<\/strong> M\u1ed9t \u0111\u1ed3ng \u0111\u1ed9i n\u00f3i: \u201cKhi di\u1ec5n thuy\u1ebft t\u00f4i kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t ng\u01b0\u1eddi gi\u1ecfi trong vi\u1ec7c truy\u1ec1n \u0111\u1ea1t, nh\u01b0ng t\u00f4i nh\u1eadn th\u1ea5y m\u1ed7i l\u1ea7n b\u1ea1n nh\u00ecn xu\u1ed1ng ghi ch\u00fa c\u1ee7a m\u00ecnh, b\u1ea1n l\u1ea1i m\u1ea5t \u0111i m\u1ed9t ph\u1ea7n n\u0103ng l\u01b0\u1ee3ng tuy\u1ec7t v\u1eddi gi\u00fap b\u1ea1n thu h\u00fat m\u1ecdi ng\u01b0\u1eddi. B\u1ea1n c\u00f3 s\u1eb5n s\u00e0ng h\u1ee3p t\u00e1c \u0111\u1ec3 c\u1ea3 hai ch\u00fang ta c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n kh\u00f4ng?\u201d<\/span><\/li>\n<\/ul>\n<div id=\"eJOY__extension_root\" class=\"eJOY__extension_root_class\" style=\"all: unset;\">\n<p>B\u1ea1n s\u1ebd nh\u1eadn th\u1ea5y c\u00f3 m\u1ed9t s\u1ed1 s\u1ef1 \u0111a d\u1ea1ng \u1edf \u0111\u00e2y. Vi\u1ec7c \u0111\u01b0a <strong>Coaching feedback<\/strong> c\u00f3 th\u1ec3 tr\u1ef1c ti\u1ebfp nh\u01b0 &#8220;\u0111\u00e2y l\u00e0 c\u00e1ch \u0111\u1ec3 ch\u1ec9nh c\u1ed5 ch\u00e2n khi s\u00fat b\u00f3ng&#8221; ho\u1eb7c nh\u01b0 trong v\u00ed d\u1ee5 v\u1ec1 l\u1eafng nghe t\u00edch c\u1ef1c, gi\u1ed1ng nh\u01b0 m\u1ed9t ng\u1ecdn \u0111u\u1ed1c gi\u00fap soi \u0111\u01b0\u1eddng cho ng\u01b0\u1eddi kh\u00e1c t\u1ef1 kh\u00e1m ph\u00e1 ra c\u00e2u tr\u1ea3 l\u1eddi.<\/p>\n<p>Trong m\u1ed9t s\u1ed1 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c, m\u1ed1i quan h\u1ec7 coaching c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ch\u00ednh th\u1ee9c h\u00f3a h\u01a1n &#8211; ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c \u0111\u1ed3ng nghi\u1ec7p \u1edf v\u1ecb tr\u00ed cao h\u01a1n \u0111\u00f3ng vai tr\u00f2 l\u00e0 hu\u1ea5n luy\u1ec7n vi\u00ean cho \u0111\u1ed3ng nghi\u1ec7p \u00edt kinh nghi\u1ec7m h\u01a1n. Nh\u01b0ng ch\u00fang ta n\u00ean c\u00f9ng th\u1ed1ng nh\u1ea5t quan \u0111i\u1ec3m l\u00e0 kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i nh\u01b0 v\u1eady. T\u1ea5t c\u1ea3 ch\u00fang ta \u0111\u1ec1u c\u00f3 nh\u1eefng \u0111i\u1ec1u \u0111\u1ec3 h\u1ecdc h\u1ecfi t\u1eeb nhau v\u00e0 ch\u00fang ta \u0111\u1ec1u c\u00f3 th\u1ec3 l\u00e0 hu\u1ea5n luy\u1ec7n vi\u00ean cho nhau.<\/p>\n<p>Lo\u1ea1i <strong>Coaching feedback<\/strong> c\u00f3 l\u1ebd l\u00e0 r\u00f5 r\u00e0ng t\u01b0\u01a1ng \u1ee9ng nh\u1ea5t v\u1edbi ph\u1ea7n &#8220;<span style=\"text-decoration: underline;\">v\u1edbi m\u1ee5c \u0111\u00edch gi\u00fap h\u1ecd \u0111i\u1ec1u ch\u1ec9nh<\/span>&#8221; trong \u0111\u1ecbnh ngh\u0129a c\u1ee7a feedback nh\u01b0 b\u1ea1n \u0111\u1ecdc \u1edf tr\u00ean. Nh\u01b0ng c\u00e1c lo\u1ea1i feedback kh\u00e1c c\u0169ng v\u1eady. H\u00e3y xem x\u00e9t c\u00e1ch m\u00e0 feedback t\u00edch c\u1ef1c mang t\u00ednh tr\u00e2n tr\u1ecdng, ch\u1eb3ng h\u1ea1n nh\u01b0 &#8211; &#8220;C\u00f4ng vi\u1ec7c tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n v\u1edbi b\u1ea3n update c\u1ee7a b\u1ea1n&#8221;, &#8220;t\u00f4i th\u1ea5y c\u00f4ng s\u1ee9c to l\u1edbn c\u1ee7a b\u1ea1n \u0111\u00e3 b\u1ecf ra v\u00e0 b\u00e0i lu\u1eadn c\u1ee7a b\u1ea1n \u0111\u00e3 \u0111\u1ecdc tr\u00f4i ch\u1ea3y h\u01a1n r\u1ea5t nhi\u1ec1u&#8221;.<\/p>\n<p>\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap m\u1ed9t ng\u01b0\u1eddi \u00edt kinh nghi\u1ec7m th\u1ea5y gi\u00e1 tr\u1ecb c\u1ee7a n\u1ed7 l\u1ef1c c\u1ee7a h\u1ecd v\u00e0 \u0111\u1ea3m b\u1ea3o h\u1ecd s\u1ebd n\u1ed7 l\u1ef1c nh\u01b0 v\u1eady trong t\u01b0\u01a1ng lai. <span>Ho\u1eb7c h\u00e3y c\u00e2n nh\u1eafc t\u1ef1 nh\u1eadn x\u00e9t m\u00ecnh \u0111\u00e3 l\u00e0m nh\u01b0 th\u1ebf n\u00e0o trong m\u1ed9t d\u1ef1 \u00e1n \u0111ang l\u00e0m (<strong>Evaluative feedback<\/strong>), \u0111i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh nh\u1eefng ph\u1ea9m ch\u1ea5t n\u00e0o c\u1ea7n mang v\u00e0o d\u1ef1 \u00e1n ti\u1ebfp theo c\u1ee7a m\u00ecnh<\/span>. Tin t\u00f4i \u0111i ph\u1ea7n th\u01b0\u1edfng x\u1ee9ng \u0111\u00e1ng s\u1ebd \u0111\u1ebfn v\u1edbi b\u1ea1n s\u1edbm th\u00f4i.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Feedback l\u00e0 g\u00ec? H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng khi b\u1ea1n b\u1ecb \u0111\u1ee9t tay trong l\u00fac \u0111ang g\u1ecdt t\u00e1o v\u00e0 h\u1ecdc \u0111\u01b0\u1ee3c c\u00e1ch c\u1ea9n th\u1eadn h\u01a1n \u0111\u1ec3 kh\u00f4ng b\u1ecb \u0111i\u1ec1u \u0111\u00f3 n\u1eefa. \u0110\u00f3 l\u00e0 l\u1eddi nh\u1eafc nh\u1edf c\u1ee7a tr\u01b0\u1edfng nh\u00f3m v\u1ec1 vi\u1ec7c b\u1ea1n hay b\u1ecf s\u00f3t case khi test. \u0110\u00f3 l\u00e0 m\u1ed9t l\u1eddi khuy\u00ean t\u1eeb \u0111\u1ed3ng nghi\u1ec7p r\u1eb1ng [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":4144,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55,54],"tags":[171,172,180,173],"class_list":["post-4087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-human-skill","category-teamwork","tag-feedback","tag-feedback-hieu-qua","tag-feedback-la-gi","tag-feedback-trong-cong-viec"],"_links":{"self":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/4087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/comments?post=4087"}],"version-history":[{"count":0,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/4087\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media\/4144"}],"wp:attachment":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media?parent=4087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/categories?post=4087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/tags?post=4087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}