{"id":3610,"date":"2023-09-27T18:14:16","date_gmt":"2023-09-27T11:14:16","guid":{"rendered":"https:\/\/www.marketenterprise.vn\/blog\/?p=3610"},"modified":"2023-10-02T18:01:56","modified_gmt":"2023-10-02T11:01:56","slug":"6-sigma-phan-1","status":"publish","type":"post","link":"https:\/\/www.marketenterprise.vn\/blog\/6-sigma-phan-1.html","title":{"rendered":"T\u00ecm hi\u1ec3u v\u1ec1 6 sigma &#8211; Ph\u1ea7n 1"},"content":{"rendered":"<h2><span style=\"font-weight: 400;\">L\u1ecbch s\u1eed h\u00ecnh th\u00e0nh<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ngu\u1ed3n g\u1ed1c c\u1ee7a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Six_Sigma\" target=\"_blank\" rel=\"noopener\">6 Sigma<\/a> b\u1eaft \u0111\u1ea7u t\u1eeb m\u1ed9t kh\u00e1i ni\u1ec7m v\u1ec1 chu\u1ea9n \u0111o l\u01b0\u1eddng do nh\u00e0 to\u00e1n h\u1ecdc ng\u01b0\u1eddi \u0110\u1ee9c Carl Friedrich Gauss (1777-1855). \u0110\u1ebfn sau n\u00e0y khi 1 k\u1ef9 s\u01b0 c\u01a1 kh\u00ed c\u1ee7a Motorola &#8211; Bill Smith \u00e1p d\u1ee5ng v\u00e0 t\u1ed5ng h\u1ee3p c\u00e1c ch\u1ec9 ti\u00eau \u0111o l\u01b0\u1eddng, \u0111\u00f3 l\u00e0 \u201c6 Sigma\u201d. Sau n\u00e0y 6 Sigma \u0111\u00e3 tr\u1edf th\u00e0nh th\u01b0\u01a1ng hi\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd c\u1ea5p li\u00ean bang c\u1ee7a Motorola.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Context h\u00ecnh th\u00e0nh: V\u00e0o nh\u1eefng n\u0103m 1980, Motorola l\u00e0 m\u1ed9t trong nh\u1eefng t\u1eadp \u0111o\u00e0n c\u1ee7a M\u1ef9 v\u00e0 ch\u00e2u \u00c2u ch\u1ecbu s\u1ef1 \u0111e d\u1ecda b\u1edfi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh Nh\u1eadt B\u1ea3n. V\u1ea5n \u0111\u1ec1 ch\u00ednh c\u1ee7a Motorola l\u00fac \u0111\u00f3 l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u1ea1i th\u1eddi \u0111i\u1ec3m n\u00e0y, h\u1ea7u h\u1ebft c\u00e1c c\u00f4ng ty c\u1ee7a M\u1ef9 cho r\u1eb1ng mu\u1ed1n s\u1ea3n ph\u1ea9m c\u00f3 ch\u1ea5t l\u01b0\u1ee3ng cao th\u00ec ph\u1ea3i t\u1ed1n nhi\u1ec1u chi ph\u00ed. Motorola c\u0169ng c\u00f3 c\u00f9ng quan \u0111i\u1ec3m nh\u01b0 v\u1eady, do \u0111\u00f3 h\u1ecd \u0111\u00e3 kh\u00f4ng c\u00f3 b\u1ea5t k\u1ef3 m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh ch\u1ea5t l\u01b0\u1ee3ng n\u00e0o m\u00e0 ch\u1ec9 c\u00f3 m\u1ed9t v\u00e0i ho\u1ea1t \u0111\u1ed9ng ch\u1ea5t l\u01b0\u1ee3ng mang t\u00ednh \u0111\u01a1n l\u1ebb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bill Smith &#8211; m\u1ed9t k\u1ef9 s\u01b0 c\u1ee7a Motorola \u0111\u00e3 nghi\u00ean c\u1ee9u m\u1ed1i quan h\u1ec7 gi\u1eefa v\u00f2ng \u0111\u1eddi c\u1ee7a s\u1ea3n ph\u1ea9m v\u00e0 s\u1ed1 l\u1ea7n ph\u1ea3i s\u1eeda ch\u1eefa l\u1ea1i trong su\u1ed1t qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m. N\u0103m 1985, Bill Smith \u0111\u00e3 \u0111\u01b0a ra k\u1ebft lu\u1eadn \u201cM\u1ed9t s\u1ea3n ph\u1ea9m c\u00f3 khuy\u1ebft t\u1eadt, n\u1ebfu \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n v\u00e0 s\u1eeda ch\u1eefa ngay trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t th\u00ec khuy\u1ebft t\u1eadt \u0111\u00f3 s\u1ebd m\u1ea5t \u0111i nh\u01b0ng sau \u0111\u00f3 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec khuy\u1ebft t\u1eadt \u0111\u00f3 s\u1ebd l\u1ea1i xu\u1ea5t hi\u1ec7n\u201d. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tuy nhi\u00ean, n\u1ebfu s\u1ea3n ph\u1ea9m kh\u00f4ng b\u1ecb khuy\u1ebft t\u1eadt trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t th\u00ec c\u0169ng hi\u1ebfm khi kh\u00e1ch h\u00e0ng t\u00ecm th\u1ea5y khuy\u1ebft t\u1eadt trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u1eeb \u0111\u00f3, \u00f4ng \u0111\u01b0a ra quan \u0111i\u1ec3m: ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m c\u00f3 \u0111\u01b0\u1ee3c l\u00e0 do ph\u00f2ng ng\u1eeba sai l\u1ed7i ngay t\u1eeb \u0111\u1ea7u th\u00f4ng qua thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m, ki\u1ec3m so\u00e1t qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 h\u01a1n n\u1eefa c\u00f3 s\u1ef1 li\u00ean h\u1ec7 gi\u1eefa ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n v\u00e0 chi ph\u00ed th\u1ea5p h\u01a1n. \u0110\u00e2y ch\u00ednh l\u00e0 ti\u1ec1n \u0111\u1ec1 cho s\u1ef1 ra \u0111\u1eddi v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a 6 Sigma.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn 6 Sigma: Tr\u00ean c\u01a1 s\u1edf lu\u1eadn \u0111i\u1ec3m c\u1ee7a Bill Smith, Mikel Harry &#8211; m\u1ed9t k\u1ef9 s\u01b0 \u0111i\u1ec7n t\u1eed c\u1ee7a Motorola \u0111\u00e3 l\u1eadp ra m\u1ed9t ti\u1ebfn tr\u00ecnh chi ti\u1ebft cho vi\u1ec7c c\u1ea3i ti\u1ebfn m\u1eabu m\u00e3 s\u1ea3n ph\u1ea9m, gi\u1ea3m th\u1eddi gian s\u1ea3n xu\u1ea5t v\u00e0 chi ph\u00ed s\u1ea3n xu\u1ea5t cho c\u00f4ng ty Motorola. Ti\u1ebfn tr\u00ecnh n\u00e0y \u0111\u01b0\u1ee3c Motorola \u0111\u0103ng k\u00fd b\u1ea3n quy\u1ec1n v\u00e0 ph\u00e1t tri\u1ec3n th\u00e0nh ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn 6 Sigma. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u1ea5t k\u1ef3 m\u1ed9t d\u1ef1 \u00e1n <a href=\"https:\/\/www.marketenterprise.vn\/blog\/lean-startup-build-measure-learn.html\">c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/a> n\u00e0o s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn 6 Sigma \u0111\u1ec1u \u0111i qua c\u00e1c b\u01b0\u1edbc ti\u1ebfn h\u00e0nh sau: <\/span><b>Define (X\u00e1c \u0111\u1ecbnh), Measure (\u0110o l\u01b0\u1eddng), Analyze (Ph\u00e2n t\u00edch), Improve (C\u1ea3i ti\u1ebfn) v\u00e0 Control (Ki\u1ec3m so\u00e1t)<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u1ed7i c\u00f4ng ty th\u1ef1c hi\u1ec7n 6 Sigma \u0111\u1ec1u c\u00f3 nh\u1eefng c\u1ea3i ti\u1ebfn kh\u00e1c nhau v\u00e0 thu \u0111\u01b0\u1ee3c nhi\u1ec1u l\u1ee3i \u00edch cho c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c c\u1ed5 \u0111\u00f4ng. C\u00e1c kinh nghi\u1ec7m n\u00e0y \u0111\u01b0\u1ee3c \u0111\u00fac k\u1ebft l\u1ea1i nh\u01b0 sau:<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">\u0110\u1ea9y nhanh t\u1ed1c \u0111\u1ed9 t\u1eeb kh\u00e2u thi\u1ebft k\u1ebf, s\u1ea3n xu\u1ea5t \u0111\u1ebfn giao h\u00e0ng\u00a0<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">T\u0103ng t\u1ed1c \u0111\u1ed9 giao d\u1ecbch v\u1edbi kh\u00e1ch h\u00e0ng<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1eddi gian \u0111\u00e1p \u1ee9ng y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng h\u00e0ng ng\u00e0y c\u00e0ng gi\u1ea3m<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">T\u0103ng kh\u1ea3 n\u0103ng c\u1ea1nh tranh nh\u1edd gi\u1ea3m thi\u1ec3u c\u00e1c chi ph\u00ed s\u1ea3n xu\u1ea5t<\/span><\/i><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Nh\u1eefng l\u1ee3i \u00edch khi \u00e1p d\u1ee5ng 6 Sigma<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">T\u1eeb th\u1ef1c ti\u1ec5n \u00e1p d\u1ee5ng 6 Sigma t\u1ea1i c\u00e1c c\u00f4ng ty h\u00e0ng \u0111\u1ea7u t\u1eeb Motorola, GE, Honeywell \u0111\u1ebfn Citigroup, Starwood Hotels, DuPont, Dow Chemical, American Standard, Kodak, Sony, IBM, Ford&#8230; c\u00f3 th\u1ec3 r\u00fat ra m\u1ed9t s\u1ed1 l\u1ee3i \u00edch m\u00e0 6 Sigma c\u00f3 th\u1ec3 \u0111em l\u1ea1i cho c\u00f4ng ty nh\u01b0 sau:<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174315\/image2-1.jpg\" alt=\"7 l\u1ee3i \u00edch c\u1ee7a 6 Sigma\" width=\"624\" class=\"aligncenter wp-image-3612 size-full\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174315\/image2-1.jpg 1024w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174315\/image2-1-300x253.jpg 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174315\/image2-1-768x647.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Tr\u01b0\u1edbc h\u1ebft, 6 Sigma gi\u00fap gi\u1ea3m chi ph\u00ed s\u1ea3n xu\u1ea5t. <\/span><\/i><span style=\"font-weight: 400;\">V\u1edbi t\u1ef7 l\u1ec7 khuy\u1ebft t\u1eadt gi\u1ea3m \u0111\u00e1ng k\u1ec3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 lo\u1ea1i b\u1ecf nh\u1eefng l\u00e3ng ph\u00ed v\u1ec1 t\u00e0i nguy\u00ean v\u00e0 nh\u00e2n c\u00f4ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 hai, 6 Sigma gi\u00fap gi\u1ea3m chi ph\u00ed qu\u1ea3n l\u00fd. <\/span><\/i><span style=\"font-weight: 400;\">Khi t\u1ef7 l\u1ec7 khuy\u1ebft t\u1eadt gi\u1ea3m v\u00e0 s\u1ebd kh\u00f4ng c\u00f2n t\u00e1i di\u1ec5n trong t\u01b0\u01a1ng lai, doanh nghi\u1ec7p s\u1ebd d\u00e0nh \u0111\u01b0\u1ee3c th\u1eddi gian cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng mang l\u1ea1i gi\u00e1 tr\u1ecb cao h\u01a1n.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 ba, 6 Sigma g\u00f3p ph\u1ea7n l\u00e0m gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. <\/span><\/i><span style=\"font-weight: 400;\">Doanh nghi\u1ec7p s\u1ebd lu\u00f4n cung c\u1ea5p \u0111\u1ebfn kh\u00e1ch h\u00e0ng nh\u1eefng s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t h\u1ecd y\u00eau c\u1ea7u v\u00e0 l\u00e0m t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng n\u01a1i h\u1ecd.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 t\u01b0, 6 Sigma l\u00e0m gi\u1ea3m th\u1eddi gian chu k\u1ef3. <\/span><\/i><span style=\"font-weight: 400;\">V\u1edbi 6 Sigma, c\u00f3 \u00edt v\u1ea5n \u0111\u1ec1 v\u1ec1 gia c\u00f4ng h\u01a1n trong qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t, c\u00f3 ngh\u0129a l\u00e0 quy tr\u00ecnh lu\u00f4n \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t nhanh h\u01a1n, v\u00ec v\u1eady, chi ph\u00ed s\u1ea3n xu\u1ea5t, \u0111\u1eb7c bi\u1ec7t l\u00e0 chi ph\u00ed nh\u00e2n c\u00f4ng tr\u00ean t\u1eebng \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m l\u00e0m ra s\u1ebd th\u1ea5p h\u01a1n.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 n\u0103m, 6 Sigma gi\u00fap doanh nghi\u1ec7p giao h\u00e0ng \u0111\u00fang h\u1eb9n. <\/span><\/i><span style=\"font-weight: 400;\">Nh\u1eefng dao \u0111\u1ed9ng b\u1ea5t \u1ed5n sinh ra v\u1ea5n \u0111\u1ec1 n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c lo\u1ea1i tr\u1eeb trong 6 Sigma.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 s\u00e1u, 6 Sigma gi\u00fap doanh nghi\u1ec7p m\u1edf r\u1ed9ng s\u1ea3n xu\u1ea5t d\u1ec5 d\u00e0ng h\u01a1n.\u00a0<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Th\u1ee9 b\u1ea3y, 6 Sigma g\u00f3p ph\u1ea7n t\u1ea1o n\u00ean nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c trong v\u0103n h\u00f3a c\u00f4ng ty. <\/span><\/i><span style=\"font-weight: 400;\">V\u1edbi 6 Sigma, v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c c\u1ee7a c\u00f4ng ty chuy\u1ec3n sang h\u00ecnh th\u1ee9c ti\u1ebfp c\u1eadn c\u00f3 h\u1ec7 th\u1ed1ng trong vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 m\u1ed9t th\u00e1i \u0111\u1ed9 ch\u1ee7 \u0111\u1ed9ng v\u1edbi \u00fd th\u1ee9c tr\u00e1ch nhi\u1ec7m gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean<\/span><\/li>\n<\/ul>\n<p><i><\/i><\/p>\n<h2><span style=\"font-weight: 400;\">Kh\u00e1i ni\u1ec7m c\u01a1 b\u1ea3n 6 Sigma.<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">6 Sigma \u0111\u01b0\u1ee3c Bob Galvin, Gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh h\u00e3ng Motorola \u0111\u1ecbnh ngh\u0129a: \u201c<\/span><i><span style=\"font-weight: 400;\">6 Sigma l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p khoa h\u1ecdc t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch ph\u00f9 h\u1ee3p v\u00e0 c\u00f3 hi\u1ec7u qu\u1ea3 c\u00e1c k\u1ef9 thu\u1eadt v\u00e0 c\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1eeba nh\u1eadn. T\u1ed5ng h\u1ee3p c\u00e1c y\u1ebfu t\u1ed1 c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c, 6 Sigma t\u1eadp trung v\u00e0o vi\u1ec7c l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c m\u00e0 kh\u00f4ng (hay g\u1ea7n nh\u01b0 kh\u00f4ng) c\u00f3 sai l\u1ed7i hay khuy\u1ebft t\u1eadt<\/span><\/i><span style=\"font-weight: 400;\">\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c\u00dd t\u01b0\u1edfng c\u01a1 b\u1ea3n \u0111\u1eb1ng sau 6 Sigma l\u00e0 n\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng bao nhi\u00eau \u201ckhuy\u1ebft t\u1eadt\u201d b\u1ea1n c\u00f3 trong m\u1ed9t qu\u00e1 tr\u00ecnh, b\u1ea1n c\u00f3 th\u1ec3 ch\u1ec9 ra gi\u1ea3i ph\u00e1p \u0111\u1ec3 lo\u1ea1i b\u1ecf ch\u00fang m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 ti\u1ebfn t\u1edbi g\u1ea7n nh\u01b0 l\u00e0 \u201ckh\u00f4ng khuy\u1ebft t\u1eadt.\u201d &#8211; GE Six Sigma<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hi\u1ec7p h\u1ed9i Ch\u1ea5t l\u01b0\u1ee3ng M\u1ef9 (AQC) \u0111\u1ecbnh ngh\u0129a \u201c<\/span><i><span style=\"font-weight: 400;\">6 Sigma l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng linh ho\u1ea1t v\u00e0 to\u00e0n di\u1ec7n \u0111\u1ec3 th\u1ef1c hi\u1ec7n, duy tr\u00ec v\u00e0 t\u1ed1i \u0111a h\u00f3a s\u1ef1 th\u00e0nh c\u00f4ng trong kinh doanh. 6 Sigma l\u00e0 h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh b\u1edfi s\u1ef1 hi\u1ec3u bi\u1ebft k\u1ef9 l\u01b0\u1ee1ng v\u1ec1 c\u00e1c nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, s\u1eed d\u1ee5ng c\u00e1c c\u01a1 s\u1edf l\u1eadp lu\u1eadn, s\u1ed1 li\u1ec7u, c\u00e1c ph\u00e2n t\u00edch th\u1ed1ng k\u00ea v\u00e0 ch\u00fa tr\u1ecdng v\u00e0o qu\u1ea3n l\u00fd, c\u1ea3i ti\u1ebfn, thi\u1ebft k\u1ebf l\u1ea1i c\u00e1c qu\u00e1 tr\u00ecnh kinh doanh<\/span><\/i><span style=\"font-weight: 400;\">\u201d.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">T\u1ed5 ch\u1ee9c qu\u1ed1c t\u1ebf v\u1ec1 Ti\u00eau chu\u1ea9n h\u00f3a (ISO) \u0111\u1ecbnh ngh\u0129a, \u201c<\/span><i><span style=\"font-weight: 400;\">6 Sigma l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p ti\u1ebfp c\u1eadn c\u1ea3i ti\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh d\u1ef1a tr\u00ean th\u1ed1ng k\u00ea nh\u1eb1m t\u00ecm ki\u1ebfm v\u00e0 lo\u1ea1i b\u1ecf c\u00e1c khuy\u1ebft t\u1eadt v\u00e0 nguy\u00ean nh\u00e2n c\u1ee7a ch\u00fang t\u1eeb c\u00e1c qu\u00e1 tr\u00ecnh c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 \u0111\u1ea7u ra quan tr\u1ecdng cho kh\u00e1ch h\u00e0ng<\/span><\/i><span style=\"font-weight: 400;\">\u201d.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1-1016x1024.png\" alt=\"Nh\u1eefng l\u1ee3i \u00edch t\u1eeb 6 Sigma\" width=\"624\" class=\"aligncenter size-large wp-image-3611\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1-1016x1024.png 1016w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1-298x300.png 298w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1-90x90.png 90w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1-768x774.png 768w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174311\/image1-1.png 1296w\" sizes=\"(max-width: 1016px) 100vw, 1016px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">So s\u00e1nh v\u1edbi c\u00e1c m\u00f4 h\u00ecnh kh\u00e1c<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">6 Sigma kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u1ebft m\u1ecdi v\u1ea5n \u0111\u1ec1 ngay l\u1eadp t\u1ee9c, nh\u01b0ng n\u00f3 c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft t\u1ed1t t\u1eebng v\u1ea5n \u0111\u1ec1 \u1edf m\u1ed9t th\u1eddi \u0111i\u1ec3m d\u01b0\u1edbi d\u1ea1ng m\u1ed9t d\u1ef1 \u00e1n. Do \u0111\u00f3, 6 Sigma c\u1ea7n c\u00f3 nh\u1eefng ng\u01b0\u1eddi chuy\u00ean bi\u1ec7t, t\u1eadp trung v\u00e0o ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c giao. H\u1ecd nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 gi\u00fap \u0111\u1ee1 m\u00e0 h\u1ecd c\u1ea7n t\u1eeb ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch v\u00e0 t\u1eeb nh\u1eefng ng\u01b0\u1eddi h\u1ed7 tr\u1ee3.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u0169ng gi\u1ed1ng c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c nh\u01b0 ISO 9000 v\u00e0 TQM, 6 Sigma v\u1eabn h\u01b0\u1edbng t\u1edbi c\u1ea3i ti\u1ebfn v\u00e0 chu\u1ea9n h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c, th\u1ebf nh\u01b0ng khi ISO 9000 nh\u1eafm t\u1edbi vi\u1ec7c chu\u1ea9n h\u00f3a qu\u00e1 tr\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u1ea5t l\u01b0\u1ee3ng th\u1ecfa m\u00e3n y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ec1 c\u1eadp t\u1edbi y\u00eau c\u1ea7u ph\u00e2n t\u00edch d\u1eef li\u1ec7u, kh\u1eafc ph\u1ee5c, ph\u00f2ng ng\u1eeba m\u1ed9t c\u00e1ch chung chung th\u00ec 6 Sigma m\u00f4 t\u1ea3 m\u1ed9t l\u1ed9 tr\u00ecnh c\u1ee5 th\u1ec3 v\u00e0 c\u00e1c b\u01b0\u1edbc r\u00f5 r\u00e0ng \u0111\u1ec3 gi\u00fap \u0111\u1ea1t t\u1edbi s\u1ef1 ti\u00eau chu\u1ea9n h\u00f3a v\u00e0 c\u1ea3i ti\u1ebfn.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174319\/image4.jpg\" alt=\"So s\u00e1nh 6 Sigma v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c\" width=\"848\" height=\"477\" class=\"aligncenter size-full wp-image-3614\" srcset=\"https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174319\/image4.jpg 848w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174319\/image4-300x169.jpg 300w, https:\/\/mevn-public.s3-ap-southeast-1.amazonaws.com\/marketenterprise.vn\/wp-images\/2023\/09\/18174319\/image4-768x432.jpg 768w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">ISO 9000, TQM c\u00f3 \u0111\u1ed9 ph\u1ee7 r\u1ed9ng kh\u1eafp t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 c\u00f3 s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi m\u1ed9t c\u00e1ch \u0111\u1ed3ng th\u1eddi, t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng l\u00e0 ch\u1ee7 y\u1ebfu, c\u00f2n 6 Sigma h\u01b0\u1edbng t\u1edbi l\u1ef1a ch\u1ecdn c\u00e1c qu\u00e1 tr\u00ecnh quan tr\u1ecdng t\u00e1c \u0111\u1ed9ng nhi\u1ec1u t\u1edbi m\u1ee5c ti\u00eau v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng, ti\u1ebfn \u0111\u1ed9 v\u00e0 gi\u00e1 th\u00e0nh, n\u00ean sau khi \u00e1p d\u1ee5ng v\u00e0o c\u00e1c d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn c\u1ee5 th\u1ec3, th\u01b0\u1eddng nh\u00ecn th\u1ea5y k\u1ebft qu\u1ea3 r\u00f5 r\u1ec7t.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B\u00ean c\u1ea1nh \u0111\u00f3, khi th\u1ef1c hi\u1ec7n 6 Sigma, v\u1ea5n \u0111\u1ec1 \u0111o l\u01b0\u1eddng, ph\u00e2n t\u00edch d\u1eef li\u1ec7u th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1eb7c bi\u1ec7t ch\u00fa tr\u1ecdng, n\u00ean gi\u00fap nh\u1eadn bi\u1ebft r\u00f5 r\u00e0ng khu v\u1ef1c c\u00f3 v\u1ea5n \u0111\u1ec1 v\u00e0 v\u00ec v\u1eady c\u00e1c n\u1ed7 l\u1ef1c \u0111\u01b0\u1ee3c t\u1eadp trung trong s\u1ef1 gi\u1edbi h\u1ea1n v\u1ec1 ngu\u1ed3n l\u1ef1c.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tuy nhi\u00ean, c\u00e1c doanh nghi\u1ec7p \u0111\u00e3 c\u00f3 ISO 9000, TQM v\u00e0 5S th\u00ec th\u1ef1c hi\u1ec7n 6 Sigma s\u1ebd thu\u1eadn l\u1ee3i h\u01a1n nhi\u1ec1u, v\u00ec qua c\u00e1c h\u1ec7 th\u1ed1ng n\u00e0y \u0111\u00e3 c\u00f3 n\u1ec1n t\u1ea3ng c\u01a1 b\u1ea3n v\u1ec1 qu\u1ea3n l\u00fd c\u1ea3 kh\u00eda c\u1ea1nh h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd, c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u0169ng nh\u01b0 v\u0103n h\u00f3a ch\u1ea5t l\u01b0\u1ee3ng. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">N\u1ebfu doanh nghi\u1ec7p ch\u01b0a c\u00f3 nh\u1eefng \u0111i\u1ec1u ki\u1ec7n n\u00e0y, th\u00ec khi \u00e1p d\u1ee5ng 6 Sigma, c\u1ea7n x\u00e2y d\u1ef1ng c\u00e1c \u0111i\u1ec1u ki\u1ec7n c\u01a1 b\u1ea3n nh\u01b0 thi\u1ebft l\u1eadp ch\u00ednh s\u00e1ch v\u00e0 ti\u00eau chu\u1ea9n h\u00f3a (t\u01b0\u01a1ng t\u1ef1 ISO 9000, TQM), thi\u1ebft l\u1eadp m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u00f3 k\u1ef7 lu\u1eadt (nh\u01b0 5S).<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m c\u00f3 \u0111\u01b0\u1ee3c l\u00e0 do ph\u00f2ng ng\u1eeba sai l\u1ed7i ngay t\u1eeb \u0111\u1ea7u th\u00f4ng qua thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m, ki\u1ec3m so\u00e1t qu\u00e1 tr\u00ecnh s\u1ea3n xu\u1ea5t v\u00e0 h\u01a1n n\u1eefa c\u00f3 s\u1ef1 li\u00ean h\u1ec7 gi\u1eefa ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n v\u00e0 chi ph\u00ed th\u1ea5p h\u01a1n. \u0110\u00e2y ch\u00ednh l\u00e0 ti\u1ec1n \u0111\u1ec1 cho s\u1ef1 ra \u0111\u1eddi v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a 6 Sigma.<\/p>\n","protected":false},"author":36,"featured_media":3613,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[53],"tags":[],"class_list":["post-3610","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-software-development-processing"],"_links":{"self":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/3610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/comments?post=3610"}],"version-history":[{"count":0,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/posts\/3610\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media\/3613"}],"wp:attachment":[{"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/media?parent=3610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/categories?post=3610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketenterprise.vn\/blog\/wp-json\/wp\/v2\/tags?post=3610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}